Showcase and sell products while meeting customer needs and exceeding customer expectations.  

Primary Duties:

• Market Reed’s Metals complete product and service offering.
• Seek opportunities to expand and grow Reed’s Metals customer base and business.
• Respond quickly and professionally to all customer inquiries regardless of source (i.e. phone, fax, email, web lead, walk-in, etc.)
• Serve as a consultant, advising the customer on the best solution to their needs, making sure they consider alternatives when appropriate and educating as to best products and practices.
• Maintain records of all customer engagements including notes and quotes for later reference.
• Utilize the software tools provided by Reed’s Metals in order to respond consistently and professionally to customer needs. (MetalEZ, MBS, PostFrame Manager, Galv-Econ Worksheet)
• Complete contracts with customers as applicable.
• Work closely with Operations and Manufacturing to ensure all customer requirements are known and customer needs are met.
• Achieve sales targets.
• Monitor competitive pricing and products, and keep management informed.
• Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Be responsible for scheduled in-store or on-site/trade show hours.
• Maintain a professional appearance, wearing Reed’s Metals logo apparel.
• Maintain product knowledge through training and hands-on opportunities and by studying vendor literature.
• Protect the integrity and the assets of Reed’s Metals and approach all engagements in an ethical and a fiscally responsible manner.

Job Qualifications:

• Customer service.
• Meeting sales goals.
• Closing skills.
• Product knowledge.
• Ability to work with precision in a fast-paced environment.
• Attention and care required to prevent errors.
• Ability to stoop, bend, stand for long periods of time.  
• Ability to maintain a constant state of alertness and in a safe manner.
• Good presentation skills.

Education Requirements / Preferences:

• High School Graduate or General Education Degree required.
• BA/BS University degree with a concentration in marketing, promotions, advertising sales, or business administration preferred.

Experience Requirements / Preferences:

• Five years’ experience in sales and/or marketing required.
• Five years of industry sales experience preferred.

• Location: More Details about Florence, AL
• Phone: (256) 764-7943